Frequently asked questions

AI handles the digital prep: enhancing and upscaling photos, cleaning up logos, exploring design ideas, checking passport and visa photos against official requirements and creating product mockups. A person reviews every proof, and nothing prints until you approve it.

Usually, yes. We use AI tools to upscale, sharpen and restore phone photos and old prints. If a photo still won't print well at the size you want, we'll tell you before you commit and suggest a size that works.

Yes, for any country and document type: passports, visas, residence permits and IDs. Tell us which document it's for and send a clear, front-facing photo. Our AI pipeline checks eyes, expression, lighting and sharpness, sets the right background and crops to that document's official size, including Singapore's ICA online spec. Things it can't judge reliably, like glare on glasses, get a human check. Digital files and printed copies are both available.

Yes. Low minimums are core to how we work. Order one gift or a handful of stickers, then scale up when you're ready.

Most standard jobs finish within a few working days of proof approval. Tight deadline? Tell us in your brief and we'll confirm before you commit.

Yes, islandwide in Singapore. Options and fees are confirmed with your quote; self-collection can be arranged.